Last updated: 09/22/2026PAX Creative Co. respects your privacy. This policy explains how we collect, use, and share personal information when you visit our website, book a service, make a purchase, subscribe to emails, or contact us.
Information We Collect
We collect information you provide when submitting forms, booking services, placing orders, or subscribing to our newsletter. This may include your name, email address, phone number, billing details, and information about your project or appointment.
Our website is hosted by Squarespace. Squarespace and connected services may also collect technical information, including your IP address, browser and device information, and activity on our website.
How We Use Your Information
We use your information to:
Respond to inquiries and discuss projects.
Process orders, payments, and bookings.
Provide services and communicate about your project.
Send newsletters and promotional emails when you subscribe.
Operate and improve our website.
Maintain business records and meet applicable legal obligations.
Payments and Bookings
We use Acuity Scheduling to manage appointments and bookings. When you schedule a service, Acuity processes the contact information, appointment details, and responses you provide during booking.
Payments are handled through Squarespace Payments, PayPal, and Venmo, depending on the option you select at checkout. These providers process the payment and billing information needed to complete your transaction. PAX Creative Co. receives transaction details needed to manage your purchase, such as payment status and order information.
You can learn more about their privacy practices here:
Email Communications
If you subscribe to our newsletter, we may send business updates, creative news, and special offers. You can unsubscribe using the link included in our marketing emails.
Unsubscribing from marketing emails does not stop messages needed to manage your purchases, bookings, or ongoing projects.
Cookies and Website Analytics
Our website uses cookies and similar technologies to support features such as checkout and scheduling. Squarespace’s built-in analytics, when enabled, may collect information such as your IP address, browser type, pages visited, and how you arrived at our website.
We do not use Google Analytics or the Meta/Facebook Pixel.
You can manage cookies through your browser settings and any cookie preference controls available on our website. Disabling certain cookies may affect website functionality.
Sharing Your Information
We share information as needed with providers that help operate our website and deliver our services. These include Squarespace, Acuity Scheduling, payment providers, and services used for email communication and project delivery.
We may also disclose information when required by law or when necessary to protect our legal rights.
Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, and meet legal, tax, or accounting obligations. Retention periods depend on the type of information and the purpose for which it was collected.
Data Security
No method of online transmission or electronic storage is completely secure. We cannot guarantee the absolute security of information submitted online.
Your Privacy Choices
You can unsubscribe from marketing emails and manage cookies as described above.
You may also contact us to request access to, correction of, or deletion of your personal information. Available rights depend on applicable law. We may need to verify your identity before processing a request, and certain records may need to be retained for legal or accounting purposes.
To submit a privacy request, email SUPPORT@PAXCREATIVECO.COM.
Third-Party Websites
Our website may link to external websites or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.
Changes to This Policy
We may update this policy as our services, practices, or legal obligations change. Updates will appear on this page with a revised date, and we will provide additional notice where required.
Contact Us
For questions about this policy or how your information is handled, contact:
PAX Creative Co. SUPPORT@PAXCREATIVECO.COM